Telecommunication Providers
Credit Sense provides solutions for telcos to reduce fraud and improve customer satisfaction. Whether it’s digital account verification, affordability solutions or hardship services, we can help you reduce friction and delight your customers.
Customer Onboarding
Reduce fraud and improve customer satisfaction by onboarding customers faster than ever with digital onboarding solutions from Credit Sense.
Account |
If your customers pay via direct debit, independently verify their information and the account details they provide during onboarding. Account verification at onboarding and when a customer changes their account details reduces fraud and customer friction during the onboarding process
Authenticate |
If you accept PDF account statements when verifying your customer’s identity and account details, ensure those documents are legitimate and protect your business from fraud in one easy step with Credit Sense Authenticate.
Affordability |
Confirm your customers have the capacity to afford the ongoing payment obligations of your product. Manage your risk of fraud and loss by independently verifying your customer’s income, expenses and financial position as part of your onboarding process.
Also, if your customers pay via direct debit, verify their account details and automatically identify the best day of the week/fortnight/month to set their debit for.
Income |
Confirm your customers have the capacity to afford the ongoing payment obligations of your product. Manage your risk of fraud and loss by independently verifying your customer’s income and account details as part of your onboarding process.
Also, if your customers pay via direct debit, automatically identify the best day of the week/fortnight/month to set their debit for.
Hardship |
Credit Sense Hardship support services reduce customer stress, help understand and quantify changes in a customers financial situation, and let customers safely and easily share supporting financial documentation.
Improve hardship compliance and demonstrate a streamlined customer process, better variation programs and higher rates of successful program completion.
Commercial |
Business and consumer bank transaction behaviours are different. If you provide services to companies, Credit Sense Commercial is specifically designed to deliver tailored financial insights about businesses.
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Claim Your Free, No-Obligation
60-Minute Product Demo
Here’s what we’ll go over during your free demo:
Options to increase the speed of your online application process and improve your completion rates
How you can use Credit Sense to automate parts of your online application workflows, risk management and compliance activities
Income identification and affordability assessment solution options for your business
The ‘Plug and Play’ integration model that makes it simple, easy and effective to integrate into any online system
Plus, we’ll cover any technical, security and process related questions about how Credit Sense can work in your business
Fill out the form below and we’ll contact you shortly to organise your free product demo.
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