Introducing our status page
We’re here for you We know that your business depends on our business being up and available 24/7/365. To meet this challenge we invest in our infrastructure ensuring all production environments are Highly Available and deployed across multiple physical sites. To deliver our service we aggregate hundreds of sites and rely on a number of…
Responsible lending compliance just got easier
Responsible lending is a journey of continuous improvement, and as the COVID-19 pandemic has reminded us, on a constantly shifting terrain. And from home. Now we’re all doing it from home. One important aspect of responsible lending is affordability. Affordability assessment requires a reasonable inquiry into the customer’s income and outgoings to understand their ability…
Hardship Support service
A significant number of people have been directly affected by the COVID-19 pandemic and are dealing with profound changes to their financial circumstances. Lenders are working hard to support affected customers, however the increased volume of hardship applications can affect their ability to achieve well considered, appropriate and timely outcomes for customers. Hardship management Managing…
Get better insights into spending habits with our categorised report
The right analysis for the right customer. Credit Sense offers several report options, each tailored to suit different business use cases and customer data types. Together with custom Decision Points, they deliver valuable and consistent insights and enable our clients to make good decisions, quickly! Did you know that with Credit Sense, you can access…
Getting gig-y with it
With more and more people working in the gig economy, being able to identify sources of customer income can make a big difference. The gig economy may sound like the new hotness – but what exactly is it and why might it be important to you? This isn’t a new concept. Gig economy work has…
NZ PDF statements now available
You can now access PDF statements for the majority of bank accounts in New Zealand! PDF statements are a reliable source of information that compliment customer account transaction histories. Maintain richer source documentation and verify your customers more quickly and easily with their full name and address information from PDF statements. Even better, you can…